Best & Less to refuse entry to unvaccinated shoppers from NSW


Retail giant Best & Less will refuse entry to unvaccinated shoppers and force all of its workers to get the jab

  • Best&Less will refuse unvaccinated shoppers in NSW stores from October 18
  • The retail made the announcement to staff in an email since leaked on Facebook 
  • CEO Rodney Orrock said the policy was made in line with government guidelines










Best & Less will refuse entry to unvaccinated shoppers in NSW stores from next month. 

The retail giant told staff about the policy, which will come into effect from October 18, in an email which has since been leaked on Facebook. 

In the memo, head of retail operations Joseph van Dyk said ‘customers will need to be fully vaccinated to shop in our stores’ and NSW staff ‘will be required to be fully vaccinated as well’.

The announcement to staff – known internally as ‘Besties’ – comes as the company prepares to reopen NSW stores as the government eases Covid restrictions once vaccination targets are hit. 

Best&Less will refuse entry to unvaccinated shoppers in NSW stores (one pictured) from October 18

Best&Less will refuse entry to unvaccinated shoppers in NSW stores (one pictured) from October 18 

‘We will be open from the Monday following the date when at least 70 per cent of people over 16 in NSW will be fully vaccinated,’ Mr van Dyke wrote.

‘At this stage, the government has indicated that this is likely to be on Monday, October 18, although this date could be earlier based on current vaccination rates.

‘Customers will need to be fully vaccinated to shop in our stores.

Mr van Dyke said the vaccination policy would also apply to members of staff. 

‘We have also been advised that all our Besties will be required to be fully vaccinated as well,’ the email continued.

‘Whilst we wait for official details on how that applies to us, it is important for us to understand your vaccination status so that we can comply with the impending NSW government directives.’ 

‘As a result, we are asking all Besties to advise us of their vaccination status prior to recommencing work in store. Your status is either “unvaccinated”, “single dose” or “fully vaccinated”.

‘If you are not fully vaccinated but you are booked in for a vaccination appointment, please also let us know when your appointment is.’

Mr van Dyke urged staff to submit proof of their vaccine status, adding that providing the information was voluntary at this time.

However, he said that may change as the NSW government issues a public health order requiring all staff in-store be vaccinated.

‘We may need evidence of your vaccination status before you can return to work in store,’ he said.

‘We strongly encourage you to get vaccination if you are eligible to do so. At the very least discuss the vaccine with your GP so you can make an informed choice.’

An email to staff announcing the retail giant's new vaccine policy for NSW stores  (pictured) was leaked on social media

An email to staff announcing the retail giant’s new vaccine policy for NSW stores  (pictured) was leaked on social media

Best&Less Chief Executive Officer Rodney Orrock said the decision was made in line with the NSW Government guidelines. 

‘Best&Less is committed to ensuring the health and safety of our team members and customers,’ Mr Orro told 7News. 

‘Our policy is to comply with all relevant state government COVID-19 guidelines and health orders.

‘The NSW Government has indicated that all employees and customers of non-essential retail stores must be fully vaccinated before attending stores once the state reaches the 70 per cent fully vaccinated threshold.

‘In order to comply with the NSW Government’s position, Best&Less is providing our team members with paid vaccination leave and will continue to keep our team members and customers well informed to ensure the safety of everyone in our stores.’

Daily Mail Australia has contacted Best&Less for further comment.  

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Written by bourbiza

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