NHS waiting list hits ANOTHER record high with 5.72MILLION patients


The NHS waiting list for routine hospital treatment in England has hit another record high, official data has revealed as hospital bosses warned the Covid backlog will not be cleared for another five years. 

A total of 5.7million people were waiting to start treatment at the end of August 2021, according to figures from NHS England. This is the highest number since records began in August 2007. 

Charity bosses say waiting lists are climbing to their highest levels ‘not seen since the waiting times crisis in the 1990s’.

The waiting list includes people waiting for operations like knee, hip and joint replacements, as well as cataracts surgery. 

Waiting lists spiralled after Covid forced hospitals to cancel routine operations and turn over whole wards to patients suffering from the disease. Social distancing and extra Covid precautions have made it even harder to start chipping away at the record waiting lists.

But the record-breaking figures come during the least busy time of the year for hospitals, with health bosses fearing the UK will be hit with a double-whammy of rising Covid case numbers and flu this winter. 

Professor Stephen Powis, NHS national medical director, said the health service has ‘moved heaven and earth’ to meet patient demand during its busiest September on record.

It comes as a survey of NHS trust leaders, carried out by NHS Providers, revealed a third of health bosses believe the Covid backlog will take between three and five years to clear.

With waiting lists already at their highest ever, some 96 per cent of bosses said demand is significantly rising, with mental health, urgent and emergency care and cancer services topping their worries.

And Health Secretary Sajid Javid last night unveiled a nine-point plan to address the backlog, which includes naming and shaming if they fail to deliver enough face-to-face appointments.

The damming NHS dataset also revealed:

  • Almost 10,000 patients were waiting more than two years for routine hospital treatment in August — a record high;
  • More than 5,000 people waited more than 12 hours in A&E before being seen by a doctor in September;
  • One in four people visiting A&E waited more than four hours for treatment in September, the lowest since records began;
  • The number of people waiting one month for treatment after being diagnosed with cancer hit a record low.  

The number of patients waiting for routine hospital treatment hit 5.6million in July, the highest figure since records began in 2007. And health chiefs have warned the backlog is going to get much worse before it gets better, with projections that it could soar up to 13million by the end of the year if no action is taken

More than 5,000 people waited more than 12 hours in A&E before being seen by a doctor in September, a record high

More than 5,000 people waited more than 12 hours in A&E before being seen by a doctor in September, a record high

GPs will be named and shamed if they fail to deliver enough face-to-face appointments 

GPs will be named and shamed if they fail to deliver enough face-to-face appointments under a revolutionary plan to improve patient care.

Sajid Javid’s nine-point plan, launched last night, will also see family doctors offered an extra £250million to improve access to healthcare.

The Health Secretary today defended the proposals, which will give patients the right to demand face-to-face appointments. GPs will be told they should only refuse the requests if there are good clinical reasons.

He said: ‘This whole package today is about support. This is all about helping GPs so that they can do what they do best, which is seeing their patients.’

But unions today warned that the plans would trigger a wave of retirements. Doctors can retire with annual pensions worth £100,000 or more.

A GP from Shropshire blasted the plans as ‘insulting’, and urged Mr Javid to visit her surgery to show her where efficiencies could be made.

Responding to the request, the Health Secretary said he spends a lot of time in surgeries and would ‘certainly look’ at visiting hers. He thanked all GPs for their ‘phenomenal work’ throughout the pandemic.

He also admitted that he does not have a target for face-to-face appointments, and insisted there would be no league tables naming and shaming practices. 

The total number of people admitted for routine treatment in hospitals in England in August 2021 was 232,140 — up 49 per cent from a year earlier (155,789), although this reflects lower-than-usual figures for August 2020, which were affected by the first wave of the pandemic.

The equivalent figure for August 2019, a non-pandemic year, was 275,267.

The data shows a total of 9,754 people in England were waiting more than two years to start routine hospital treatment at the end of August 2021.

This is up from 7,980 at the end of July, and is more than three times the 2,722 people who were waiting longer than two years in April.

NHS England has told hospitals to eliminate all waits of more than two years by March 2022.

The number of people having to wait more than 52 weeks to start treatment stood at 292,138 in August 2021, down slightly from 293,102 in the previous month, but more than double the number waiting a year earlier, in August 2020, which was 111,026.

Nearly 370,000 patients in England had been waiting more than six weeks for a key diagnostic test in August.

A total of 369,086 patients were waiting for one of 15 standard tests, including an MRI scan, non-obstetric ultrasound or gastroscopy, NHS England said.

The equivalent number waiting for more than six weeks in August 2020 was 472,517, while pre-pandemic in August 2019 there were 42,926.

Dr Tim Cooksley, president of the Society for Acute Medicine, said: ‘This data presents a worrying picture as we are moving further away from an NHS that can provide the best possible care to all who need it promptly and closer to one which can only focus on those most critically unwell.

‘Even then it is with a threadbare workforce that has been run into the ground and there is widespread concern about winter given the NHS was in a weak position heading into the pandemic and is now rebuilding on the back foot.

‘There is no doubt this raises safety concerns and, sadly, many people will be waiting longer for their care and it will not be delivered to the standards they should expect as services struggle to contend with workload.

‘The short-term aim must be to focus on those things we know can make a difference and acute medicine is integral to both the front and back door of hospitals, so the workforce must be recognised and championed.’

The number of GP appointments taking place face-to-face tumbled at the start of the pandemic when surgeries were told to see patients remotely where possible. But despite vaccination rates it is yet to climb back to pre-pandemic levels. The above graph shows the number of face-to-face GP appointments (red line) by month since the end of 2019

The number of GP appointments taking place face-to-face tumbled at the start of the pandemic when surgeries were told to see patients remotely where possible. But despite vaccination rates it is yet to climb back to pre-pandemic levels. The above graph shows the number of face-to-face GP appointments (red line) by month since the end of 2019

Grieving daughter says mother who killed herself after phone appointment with GP should have been seen face-to-face 

The daughter of a woman who hanged herself just two hours after a desperate phone call to her GP – in which she warned of her suicidal intentions – is calling for the return of face-to-face appointments.

Kimberley Childes, 28, of Caernarfon, North Wales, told MailOnline that the health service ‘let down’ her mother Clare Childes, 45, who she believes was in dire need of in-person treatment when she arranged an over-the-phone consultation on March 31.

An inquest yesterday heard how during a 13-minute call with Dr Gwilym Evans, Clare warned that she had downed a bottle of alcohol and was considering hanging herself later that evening.

But the mother-of-three was not immediately referred to a mental health crisis team over concerns she would not be seen because she had been drinking – while the doctor initially told her that he would call her back the next day.

Clare was found dead in her home by her son’s girlfriend just two hours later.

He continued: ‘Acute medicine has always been at the forefront when it comes to developing innovative models of care that improve outcomes and experience for acutely unwell medical patients and we are particularly focused on ensuring same day emergency care is utilised to its full potential.

‘This is a way of delivering quality and efficient patient care while improving flow and capacity, as we know from our own audit data, and it is essential this is supported from the top.’

NHS England figures show 210,931 urgent cancer referrals were made by GPs in England in August, up 24 per cent from the 170,036 reported in August last year.

The equivalent figure for August 2019, a non-pandemic year, was 200,317.

Urgent referrals where breast cancer symptoms were present — though not initially suspected — were up from 9,486 in August last year to 11,179 in August 2021.

A&E attendances at hospitals in England last month were 26 per cent higher than a year ago, NHS England said — although again this is a reflection of lower-than-usual numbers for September 2020, which were affected by the pandemic.

A total of 2.1million attendances were recorded in September 2021, up from 1.7million in September 2020. The equivalent figure for September 2019, a non-pandemic year, was 2.1million.

Tracey Loftis, Head of Policy and Public Affairs at Versus Arthritis said: ‘People with arthritis’ lives are being destroyed as they languish on waiting lists. 

‘Those who desperately wait to receive treatment are paying the price both physically and financially, with many being left in agonising pain, unable to work or leave their homes.

‘A total hip replacement is one of the most effective treatments on offer to improve someone’s quality of life and mobility. We have an operation that works brilliantly and yet people with arthritis face the uncertainty of long waits to access them.

‘We need to see the Government tackle the surgery backlog and that means protected funding to bring down the numbers waiting for joint replacements. 

‘But people still won’t get treatment overnight, so we must also see a commitment to provide urgent support for the hundreds of thousands of people with arthritis awaiting surgery.’

The NHS said it has experienced its busiest September on record, contributing to the record A&E waiting times. 

An NHS England spokesperson said the health service did a third more operations in August than in the same month last year, despite dealing with 14 times more patients.

Professor Powis said: ‘There is no doubt the NHS is running hot, with the highest ever number of patients seen in A&E in September, 14-times as many Covid patients in hospital compared to the same month last year and a record 999 ambulance calls.

‘But despite the busiest September on record, NHS staff have moved heaven and earth to make the best possible use of additional investment delivering millions more tests, checks, treatments and operations.

‘That is why it is really important people do not delay seeking help from the NHS if they feel unwell.

‘Anyone needing help should come forward through 111 online so that staff can help you with the best option for your care, and it remains as important as ever to get your lifesaving Covid jab, and with winter approaching, to get your flu jab too.’

NHS figures also show a reduction in the number of patients waiting for a diagnostic scan for the first time this year, meaning more people are now getting the checks they need. This follows the rollout of NHS diagnostic centres last month which were backed by fresh funding to help the NHS to tackle the backlog.

Ambulances responded to a record 76,000 life threatening call-outs, an increase of more than 20,000 on the previous high for September, while 999 took nearly one million calls in September.

NHS 111 also saw record demand taking a call every 7 seconds and over 1.9 million calls in total across August. The NHS has invested an additional £23 million into NHS 111 to help the service meet the increased demand



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