A woman has claimed she was diagnosed with cancer just a month after a doctor dismissed a lump on her neck as being down to a cold.
Paris Wells, 28, noticed the unusual bump this March and went to have it checked out immediately.
The beautician called her GP but was allegedly told she could only get a telephone consultation in five days time.
She went to an externally-run urgent care centre, at the Princess Royal University Hospital in Orpington, Kent, the following day instead.
Join our social media accounts to watch exclusive videos and photos