Record 225,000 written grievances made about ailing NHS

Patients are complaining about the NHS more than ever, official figures revealed today.

More than 225,000 written grievances were penned about England’s ailing health service in 2021/22.

This is up from nearly 210,000 in the year before Covid struck and little more than 160,000 in 2011/12, when records began.

Communications, clinical treatment, staff attitude and behaviour, and patient care were the areas most complained about.

It comes amid huge pressures in the NHS, which is gearing up to face…

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Written by Bourbiza Mohamed

I have 26 years of experience as a professional writer and editor and have been working as a full time freelancer since 2011. I am originally from Casablanca, Morocco, and I graduated from Qatar University with a degree in journalism. I have worked for newspapers, magazines, news agencies, websites. I speak fluent Arabic, French, English, Russian and Spanish.

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