<!–
<!–
<!– <!–
<!–
<!–
<!–
Postal staff have accused the Royal Mail of deceptive the general public after the corporate denied claims it’s prioritising profitable parcels over letters.
A senior Royal Mail govt this week rejected strategies that parcels are being given desire after the Every day Mail revealed extraordinary claims from posties that households are lacking out on necessary letters in favour of trivial packages.
Exhausting-working postmen have now hit again on the Royal Mail’s denials – and this newspaper has heard a recording of a depot supervisor allegedly telling a postie to ‘positively’ prioritise parcels over letters.
‘It is simply straight-up lies,’ stated the south-east postman, who needs to stay nameless out of worry of dropping his job.
‘I am sick of it. I simply wish to get these letters out to all of those folks which can be struggling over Christmas, however we have been advised to not.’
A senior Royal Mail govt this week rejected strategies that parcels are being given desire after the Every day Mail revealed extraordinary claims from posties that households are lacking out on necessary letters in favour of trivial packages
![Hard-working postmen have now hit back at the Royal Mail¿s denials ¿ and this newspaper has heard a recording of a depot manager allegedly telling a postie to ¿definitely¿ prioritise parcels over letters](https://i0.wp.com/i.dailymail.co.uk/1s/2023/12/16/11/79025245-12870527-Hard_working_postmen_have_now_hit_back_at_the_Royal_Mail_s_denia-a-45_1702727669918.jpg?resize=634%2C840&ssl=1)
Exhausting-working postmen have now hit again on the Royal Mail’s denials – and this newspaper has heard a recording of a depot supervisor allegedly telling a postie to ‘positively’ prioritise parcels over letters
On Monday Nick Landon, chief business officer for Royal Mail, denied that parcels are being given precedence, telling the BBC: ‘Completely I can say, I sit on the board, we’re not prioritising parcels over letters.
‘Clearly by way of funding, letters are reducing worldwide yearly. Parcels are growing actually quickly, so a giant concentrate on ensuring we are able to address that development in parcels now we have throughout the community,’ he stated.
Mr Landon made the feedback whereas standing in a big Royal Mail hub devoted to parcels.
One postman identified: ‘He would not go to a mail centre [for an interview] as a result of it might be stuffed to the rafters, it might be messy and soiled.’ Beneath the Common Service Obligation, the Royal Mail is legally required to ship letters to each handle within the UK, six days per week, and parcels 5 days per week.
However postal staff say they’ve been struggling to fulfil the authorized obligation for months as depot managers are extra involved with delivering tracked parcels rapidly, that means letters are sacrificed.
In an announcement final evening, Royal Mail stated: ‘We’ll at all times do our utmost to make sure each letters and parcels are delivered on time.
‘We’ve got been clear that at busy occasions reminiscent of Christmas it might be logistically essential to clear parcels first to keep away from community points.’
A authorities spokesperson stated: ‘We recognise the hardships that postmasters and their households have needed to endure and are searching for to proper the wrongs of the previous.
‘So far over £130 million has been paid in compensation and we’re introducing new laws to make sure all these affected to the IT scandal don’t miss out.
‘We wish the legal appeals system to be as environment friendly and efficient as potential which is why we have requested the Regulation Fee to look at whether or not reforms are wanted. We sit up for their findings as soon as the overview has concluded.’