bourbiza mohamed
New York prosecutors stated Thursday they’re opening an investigation right into a wi-fi community outage earlier this month that left hundreds of AT&T clients throughout the U.S. with out cellphone service for roughly 12 hours.
The February 22 outage, which additionally affected some Shopper Mobile, T-Cell, UScellular and Verizon subscribers, led to widespread frustration by cellphone customers and briefly disrupted 911 service in some communities.
“Nationwide outages aren’t simply an inconvenience, they are often harmful, and it is vital that we shield customers when an outage happens,” New York Lawyer Basic Letitia James stated in an announcement saying the probe and welcoming customers within the state whose cellphone service was interrupted to file a grievance.
AT&T apologized this week for the community disruption and supplied a $5 credit score to clients. The credit score will mechanically be utilized to their accounts, however AT&T Enterprise, AT&T Pay as you go and Cricket clients are ineligible for reimbursement.
Thanks for reading CBS NEWS.
Create your free account or log in
for more features.
#York #launches #probe #nationwide #ATT #network #outage
Read more on cbsnews
