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Two Australian comedy legends have been left shocked after claiming a financial institution refused to assist observe down their stolen cash as it will invade buyer privateness.
Victorian couple Rod Quantock and Mary Kenneally say their cry for assist was turned down by HSBC late final yr.
Mr Quantock had a day earlier acquired a name from somebody claiming to be from his monetary establishment, Bendigo Financial institution, The Age reported.
He was instructed by the fraudster the couple’s account had been hacked and he wanted to switch funds into one other account that been created to cease the rip-off.
Nonetheless recovering from the consequences of anaesthetic used throughout a latest cardiac process, Mr Quantock transferred $30,000.
Sensing one thing was not proper, he contacted his native Bendigo Financial institution department.
He was instructed the particular person he had spoken to was a fraudster and their cash had been despatched to an HSBC account.
‘I may hear Rod within the again room speaking to somebody on the telephone… for a very long time,’ Ms Kenneally stated.
Comedy legends Rod Quantock (pictured) and his spouse Mary Kenneally had been victims of a rip-off involving HSBC
An HSBC Australia Rip-off Victims Fb web page has been created the place prospects put up their experiences and provide recommendation
‘Rod sounded very severe. Somewhat bit alarming.’
Mr Quantock and Ms Keneally, who each dwell on the aged pension, stated HSBC had been capable of limit the account their cash had been transferred into after being alerted by Bendigo Financial institution.
Lower than $3,000 of the $30,000 could possibly be retrieved.
The subsequent day, Ms Kenneally contacted HSBC to trace down their funds.
‘They refused to do something as they might not “invade their buyer’s privateness,”‘ she stated.
Mr Quantock and Ms Kenneally claimed following the media consideration, they had been promised they might be absolutely compensated for his or her loss.
Ms Kenneally stated they’ve easy questions that have not been answered by their financial institution.
‘Why couldn’t our financial institution reverse the transaction? Or put a time delay on uncommon funds?’ she stated.
Ms Kenneally stated they weren’t supplied any recommendation on what to do and added the banks ‘do not appear to care in any respect’.
Mary Kenneally (pictured left) and Rod Quantock labored collectively on the 80’s sketch comedy collection Australia You are Standing In It
An HSBC spokeswoman instructed Every day Mail Australia defending prospects ‘from criminals is important’.
‘Whereas there’s at all times extra work to be performed when combating scammers, HSBC along with the trade has been doing all the pieces it will possibly to guard prospects,’ she stated.
Mr Quantock and Ms Kenneally are a outstanding couple in Australian comedy, greatest recognized for his or her work in dwell theatre and tv, and labored collectively on the 80’s sketch comedy collection Australia You are Standing In It.
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