Financial institution of America is down: Customers report their accounts exhibiting empty steadiness throughout widespread outage

1000’s of Financial institution of America prospects reported bother accessing their financial institution accounts on Wednesday afternoon because the monetary establishment confronted a widespread outage.

On social media, prospects mentioned they might not view their account balances. Those that might view their account mentioned they have been met with an alarming $0 steadiness.

For a lot of, a “Connection Error” message popped up whereas attempting to log into the app. The message mentioned it was “unable to finish your request” and requested the consumer to “strive once more later.”

By 1:15 p.m. ET, almost 20,000 prospects mentioned they have been having bother, in line with Downdetector. That quantity started to dwindle all through the afternoon however went up once more round 2:45 p.m. ET.

It’s unclear what precisely brought on the outage. The Unbiased has requested Financial institution of America for extra details about the incident.

Financial institution of America skilled an outage over the summer time when CrowdStrike, the worldwide cybersecurity firm, confronted an enormous crash resulting from a flawed replace.

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